One of our fearless leaders and Chief Marketing Officer, Melanie Ewing, was named the newest COE Warrior! She was given this honor due to her eagerness to always keep learning and growing both herself and the department and for the encouragement and support she provides every single day. COE is lucky to have such a strong example of our mission and core values. Please continue reading to hear from Melanie herself on this honor.
I love Marvel – especially Ironman and Deadpool. I have eaten a ghost pepper. I love to hula hoop. My favorite junk food is Hostess Raspberry Zinger and Andy Capp Hot Fries. My first official date in Pittsburgh with JD was at a Pittsburgh Penguins Hockey Game – Jaromir Jagr had awesome hair!
What does winning the warrior helmet mean to you?
To be recognized by an individual that I admire and learn from daily that truly lives the COE core values both ‘on and off the ice’ was truly moving.
What did you or what do you look for when it comes to choosing the next recipient?
One of the most influential books I have ever read was The Ideal Team Player and the reference of Hungry, Humble and Smart. These three components will definitely play a role in the individual I pass along this honor to.
How has COE helped you to get where you are?
In October 1994, I left a job that I loved for love. Upon returning from our honeymoon, I started working at COE. JD and I were in an office that was not much bigger than a walk-in closet. My knowledge of the industry and connections allowed me to jump right in, and on day one we started with our 5-year plan. That 5-year plan put me out of my comfort zone and began my path of entrepreneurial thinking and goal setting.
What goals do you want to achieve and how can COE help get you there?
Personal and operational growth. Continue our mission of being a customer-focused organization that is 100% committed to providing the best experience possible. Staying ahead of the trends and creating our own. Every team member at COE plays a role in this goal and I am blessed to be surrounded by amazing talent.
What is your favorite part of our employee engagement programs at COE and why?
I truly love each of them. The rising star program is very special to me as I was once in a program very similar when I was in my early 20’s. Given the platform to showcase one’s talents and potential to executives and other leaders within a company while learning alongside them can help individuals grow in both their professional and personal life. I really enjoy getting to know each of the rising stars and helping them grow and reach their goals.
What are you most excited about when it comes to our Penguin partnership?
It is such an honor to be in a partnership with the Pittsburgh Penguins – I still do a double-take when I see our logo pair with theirs. It is also very humbling to be the first employee engagement partner and to experience first hand the high bar they set for both players and employees when it comes to excellence.
What COE value do you think you’re the strongest in and why?
My entire career has always involved customer service. Each decision I make at COE always has that value at the forefront of my mind.